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Deep expertise, innovative solutions

CGI’s healthcare payer solutions have benefited both commercial and government clients. Our deep knowledge of platforms, needs, and challenges of both payers and providers uniquely positions us to help clients prepare for the challenges ahead. We apply cutting-edge technology and practices to advance payers and their highly integrated healthcare ecosystems.

CGI works with healthcare payers and integrated delivery networks to deliver a full spectrum of digital solutions to help improve patient care, member engagement, and operations while ensuring assets are protected with world-class fraud, waste, abuse, and cybersecurity solutions

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60+ million
U.S. Medicare beneficiaries have enhanced online user experiences
195+ million
people covered by health plans served by CGI
$3+ billion
in improper medical claims payments recovered for healthcare payers

Our health payer services

We partner with healthcare payers to transform operations and meet rapidly changing demands—from improving performance, efficiency and products, to increasing member engagement and connections with providers. CGI couples extensive industry expertise with a full range of services and delivery options.

Enterprise optimization

Health insurers face growing pressure to offer improved user experiences focused on on-demand, responsive, personalized healthcare journeys. CGI partners with your organization to simplify upstream complexity to make downstream processes easier for total cost control. By addressing these challenges, insurers can focus on patient health and services that benefit their members.

Social media monitoring

In an increasingly digital healthcare landscape, with social media as a place for consumer feedback, our team offers social media monitoring services to healthcare payer enterprises. CGI helps you proactively identify, detect, and correct improper activities on major social media platforms in real time,  helping protect brand reputation and provide the highest level of customer care possible.

Application Development

CGI’s digital application development for payers can enable your organization to drive ongoing improvement and value for members, providers and the organization. Our team delivers strategic business outcomes by helping clients fully maximize the value of their customers and providers by leveraging their assets and driving operational excellence through a lean value-based approach to keep a competitive advantage.

Cybersecurity and Risk

CGI’s enterprise cybersecurity and risk for payers encompasses designing, developing, and deploying solutions that secure information assets and infrastructure. We create secure enterprise architectures built on modern security frameworks and industry standards to secure enterprise applications, data and systems for healthcare payers.

Agile services

CGI partners with healthcare payers to build and align programs to deliver solutions and services with faster time to value. We bring strategy consulting, design thinking, and deep technical expertise to drive innovative and measurable results for our clients. Achieve transparency and alignment in delivering innovative solutions.

Health VOC 5 recommendations


Connect with our healthcare payer experts

Ready to explore how CGI partners with healthcare payers? Connect with our team to learn more about our experience transforming payer operations to meet rapidly changing demands, improving performance, efficiency and products