Enterprise resource planning (ERP) services are transforming how organizations operate. From automating routine tasks to offering a unified view of operations, ERP solutions support greater efficiency, transparency and data-driven decisions across all departments.
What is an ERP?
An ERP software solution centralizes business data and processes in a single system. It integrates functions such as finance, supply chain, procurement, human resources and customer service, helping teams work more collaboratively and effectively.
ERP systems
ERP systems vary in complexity, scale and deployment model. While each type delivers core functionality, its implementation and maintenance models differ.
Three types of ERP systems
- Cloud ERP: Hosted remotely by a service provider, cloud ERPs offer scalability, lower upfront costs and decreased staffing demand.
- On-premise ERP: Installed locally on company-owned servers, on-premise ERPs provide complete control and customization.
- Hybrid ERP: A combination of on-premise and cloud components, hybrid ERPs balance flexibility with existing infrastructure.
Benefits of using an ERP
ERP systems can drive both strategic and operational improvements across industries.
- Custom-built – ERP systems can be built for specific functions and use cases, providing opportunities for individual organizations
- Help manage and automate business processes
- Increase efficiency and productivity
- Improve department decision-making
- Provide insight into customers and business markets
- Aid in developing effective marketing strategies
- Reduce business costs
- Streamline internal operations
- Improve supply chain management
ERPs can assist in automating business processes
ERPs automate and standardize routine processes like invoicing, payroll and inventory management. Automating these processes reduces manual work, lowers error rates and ensures consistent execution across departments.
Improve business efficiency with an ERP
ERPs streamline operations and improve cross-functional collaboration by integrating data and workflows across business units. These integrations boost productivity and allow teams to focus on high-value activities.
ERPs provide decision support
While not a guaranteed feature, ERP solutions like CGI Advantage ERP provide real-time data and analytics that support better decision-making. Leaders gain visibility into key metrics, helping them respond more quickly to market changes and internal challenges.
How are ERPs different than CRMs?
While both ERPs and customer relationship management (CRM) systems manage business information, their focus areas differ. ERPs cover back-end processes like finance, procurement and logistics. CRMs, on the other hand, focus on front-end interactions such as sales, marketing and customer support.
When used together, these systems can complement each other. For example, CRM data on customer behavior can inform ERP-driven forecasting and inventory planning. Integrated systems help create a seamless flow of information across the organization.
Why does my organization need an ERP?
As organizations grow, siloed systems and manual processes can hinder efficiency and responsiveness. ERP systems consolidate tools and data, making operations more agile and scalable. They help reduce redundancies, align teams and support compliance with regulatory requirements.
An ERP can provide the foundation for long-term success, whether aiming to optimize workflows, increase visibility or prepare for future growth.
Choosing the right ERP
Before selecting the ERP solution for your business, you’ll want to consider your organization. Evaluations should be completed with key stakeholders to determine your internal needs and goals while also considering limitations. Creating an ERP checklist can help find which system will transform and benefit your organization the most.
Identify pain points, define success metrics and involve key stakeholders early. This will help guide the selection of an ERP system that aligns with your goals.
Composable ERP vs. Unified ERP
During the selection process, it's important to determine the right type of ERP application for your organization, whether composable or unified:
- Composable ERP: Built from modular applications that can be assembled and reconfigured as business needs evolve. Think of it as a mix-and-match where organizations can select best-of-breed solutions for each operational area. It offers flexibility, allowing organizations to swap or upgrade components without overhauling the entire system.
- Unified ERP: Unified ERP is an all-in-one solution delivered by a single vendor. All core functions are integrated within one platform, which provides consistency, streamlined data management, and simplicity.
While the unified approach is often recommended due to the efficiencies it can provide, some organizations prefer a composable approach.
How to implement an ERP?
Partner with a solutions provider that understands your industry and can tailor the solution to your unique context. A phased implementation approach often works best—starting with core functions and gradually expanding.
Training and change management are also critical. Ensure teams understand how the system works and how it will improve their day-to-day tasks. Ongoing support and periodic reviews will help you realize the full value of your investment.
Why CGI Advantage enterprise resource planning?
CGI Advantage ERP is built specifically for public sector organizations. It combines modern technology with deep domain knowledge to help agencies improve performance, ensure compliance and deliver services more effectively.
With an emphasis on configuring our solution to meet clients’ needs, CGI Advantage enables faster deployment and easier updates. Our solutions are backed by experienced professionals who partner with clients to deliver measurable results.
Let’s keep the conversation going
ERP systems can transform how your organization operates. By consolidating systems, enhancing transparency and enabling real-time insights, ERPs support smarter decisions and more responsive service delivery.
At CGI, we partner with clients to tailor ERP solutions that meet current needs while preparing for the future. Connect with us to explore how ERP can support your goals and drive lasting impact.
