Conversational AI

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Generative AI has created lots of excitement but there are also concerns about the rate of development. How do we manage and mitigate the risks that this new flavour of AI brings?

Our expert Cheryl Allebrand is joined by Magnus Falk from Zoom, to discuss the possibilities digital transformation brings and how it will improve outcomes for people.

Our experts discuss the importance of building quality processes to change work, deriving value from sustainable improvements, while enhancing the experience for both employees and customers.

ChatGPT has quickly brought AI to the masses with over 100 million users just 2 months after launching. What will the impact be on Conversational AI development?

ChatGPT has quickly brought AI to the masses with over 100 million users just 2 months after launching. What will the impact be on Conversational AI development?

In this new podcast our experts discuss the importance of access to systems to create meaningful interactions and measurable outcomes for customers.

In this new podcast our experts discuss the importance of access to systems to create meaningful interactions and measurable outcomes for customers.

Ever wondered how a bot understands so many different accents and dialects? In this podcast our experts discuss this and many other aspects that need to be considered to make a great bot.

Ever wondered how a bot understands so many different accents and dialects? In this podcast our experts discuss this and many other aspects that need to be considered to make a great bot.