Listen to this new podcast where Cheryl Allebrand and Magnus Falk from Zoom discuss how digital transformation allows the reimagining of human interactions, segmenting what can be done virtually from what really needs to be done face to face.

Offering video as a contact channel brings more convenience for individuals and increases productivity in work by aiding efficient and cost-effective collaboration. It also offers unique data generation opportunities. Capturing data from online interactions using tools such as note taking for meetings and lectures, or analysing data from conversations with patients or customers will provide even more insight.

To find out more please contact Cheryl Allebrand.