A great bot will respond in a way that mimics human conversation, but there are lots of considerations in the development of the bot to make this happen smoothly.

In this new podcast, the second in our series about the foundations of a great bot, our experts Cheryl Allebrand and Kate Taylor discuss some of the challenges in anticipating how a conversation will naturally flow and evolve, and the extra complications of needing to also understand the context and meaning of intonations and dialects.

If you would be interested in finding out more about how Conversational AI can work for your organisation please contact any of our CAI experts directly via their profile links below.

Check out the next episode in this podcast series, How to not build a dumb bot. Also, if you missed it we recommend you listen to our earlier episode about the elements of great bot design.