Frieda is a Vice President, Business Consulting responsible for leading CGI’s ITSM Advisory Services teams in the UK. Her particular passions are Service Desks, Maturity Assessments and Continual Service Improvement.
Simon
is
working
with
UK
universities
and
education
providers
to
address
the
sector’s
most
urgent
challenges.
With
higher
education
at
an
inflection
point
–
facing
financial
pressures,
shifting
student
applications,
and
increasing
scrutiny
of
its
long-term
value
–
Simon
...











