Frieda
is
a
Vice
President,
Business
Consulting
responsible
for
leading
CGI’s
ITSM
Advisory
Services
teams
in
the
UK.
Frieda
has
been
involved
with
Service
Management
for
over
25
years
and
her
particular
passions
are
Service
Desks,
Maturity
Assessments
and
Continual
...
Simon
has
30
years’
experience
in
applying
innovation
when
collaborating
to
support
digital
and
organisational
transformation.
Taking
a
real
partnership
ethos
approach,
he
aspires
to
deliver
interventions
that
create
return
on
investment,
measurable
outcomes,
improved
experiences
and
stakeholder
satisfaction.
...
Tom
is
passionate
about
working
with
clients
and
bringing
the
CGI
collective
experience,
insight,
and
subject
matter
expertise
to
solve
complex
issues.
During
20
years
of
building
client
partnerships,
he
has
implemented
a
consultative
approach
that
firmly
believes
in
diversity,
...