Hybrid IT Management in the U.S.

Moving to the cloud with strong governance

Cloud delivery models for infrastructure, platform, software, and just about anything “as a service” have matured, paving the way for greater adoption. Business applications are now offered as a service through cloud marketplaces in the same way mobile applications have been available for years. Rather than pure “lift and shift” tactics, many organizations are now approaching cloud initiatives as part of a more integrated, hybrid IT strategy.

Today’s IT environments can consist of thousands of applications with a dizzying network of dependencies and complexities that are costly to manage. As much as 80% of IT budgets are spent on maintenance and support. Additionally, the cost of maintaining outdated legacy systems continues to rise, and these inflexible systems are hindering transformation.

CGI partners with clients to apply best practices to managing IT environments with digital transformation in mind, including:

  • Knowledge of the IT portfolio. Assessing IT portfolios, both applications and supporting infrastructure, to gain insight into the business justification, costs and value of each asset. This allows informed decisions about what should be retired, retained, renovated, reengineered, replaced, migrated to the cloud or outsourced entirely. It also enables proper governance of these assets.
  • Hybrid IT. Moving from a “lift and shift” mentality to using cloud in a hybrid landscape as a way to transform operations, including use of sophisticated tools to seamlessly manage the hybrid IT environment.
  • Bimodal IT. Many organizations are not in a position to abandon their legacy applications, but still want to adopt emerging technologies to reduce total cost of ownership and better fulfill mission objectives. CGI can provide guidance about developing bimodal capabilities that combine traditional IT environments and approaches with optimized and agile methods to transition to a hybrid IT portfolio, while maintaining requirements for mission-critical systems.
  • Quality culture. We help clients develop new quality standards to ensure future application development does not create more technical debt to manage. This includes advancing DevOps practices to streamline development and operations activities to ensure quality releases and to create and maintain a hybrid IT portfolio.
  • Automation. CGI clients are beginning to leverage automation that utilizes artificial intelligence. Today’s automation systems—essentially virtual robots—can correlate events, learn the appropriate response and perform actions without requiring human automation. Ranging from self-healing systems management to unmanned responsive service desks, the new generation of automated systems offer high-quality, fast response services with significant cost savings.

How can we help improve your application quality, usability and performance, to ensure your success?