Learn more about the advantages of hyper-automation

Gain access to industry-leading AI capabilities and end-to-end AI life cycle services through CGI Pulse. Our hyper-automation platform and decision engine uses AI and ML models to deliver high-performance IPA while easily integrating with existing systems.

Watch our video to learn more

Maximize operational efficiency through high-performance IPA

Our pre-trained AI models deliver results with a 90% plus accuracy rate.

Accelerate time to deployment

Our suite of AI services reduces project life cycles from six plus months to eight weeks or less.

Benefit from total customization

We offer a range a flexible deployment options and pre-built data connectors.

Hyper-Automation core capabilities

Natural language processing

  • Pre-defined classifiers
  • Custom classifiers
  • SDS automation
  • Invoice automation
  • Loan reconciliation
  • Custom extraction pipeline
Intelligent content management
  • Content discovery
  • Content deduplication
  • Metadata management
Sentiment recognition
  • Sentiment analysis and document insight
  • Social feed analysis
Text summarization
  • Coming soon
Text generation
  • Coming soon

Computer vision

Visual intelligence
  • Table detection
  • Symbol classification
  • Handwriting recognition
  • Custom vision pipeline
Optical Character Recognition

Audio processing

Acoustic intelligence
  • Speech-to-text
  • Text-to-speech
  • Custom acoustic pipeline


Decision Engine core capabilities

Customized ML-based predictions

  • Deliver pre-built collections models
  • Predict customer behavior
  • Enable data-driven decisions
  • Create tailored customer journeys

Conversational AI

  • Automate agent conversations
  • Provide human-like intelligent conversations
  • Enable omni-channel bi-directional experience
  • Enable dynamic workflows

Dynamic rule learner

  • Optimize decision trees automatically
  • Use history to drive predictions
  • Simplify business rules

Unsupervised AI

  • Capture key metrics
  • Mine mountains of data
  • Find micro-segments and patterns
  • Deliver insights to drive change quickly


Person placing post its on a board

CGI Pulse Orchestrator

Develop custom workflows with a visual workflow canvas.

data warehouse

CGI Pulse Connect

Leverage pre-built connectors to plug CGI Pulse into your data sources and downstream applications.

Person’s hand touching a digital device

CGI Pulse Data Studio

Annotate documents and images for custom and pre-built models.

CGI Pulse Learner

CGI Pulse Learner

Train your own custom AI/ML models in a no-code environment.

CGI Pulse Monitor

CGI Pulse Monitor

Analyze the outputs of your models directly from advanced analytics dashboards.

Man in homeoffice

CGI Pulse Operations Platform

Coming soon: Progress models from training to deployment and manage them ongoingly through an end-to-end operations platform.