From smart meter data to smarter grid operations Every day, utilities collect large volumes of data from advanced metering infrastructure (AMI), capturing detailed information on consumption patterns, voltage performance and asset behavior across the grid. This data has the potential...
Airlines operate in highly dynamic environments where timely and accurate information is critical to safe and efficient flight operations. Across the aviation ecosystem, large volumes of mission-critical data are continuously generated and shared to support safety, compliance and coordination. While...
For many infrastructure and operations teams, incident management remains a reactive process. Tickets are reviewed, prioritized and resolved one at a time, often under pressure and with limited context. While most organizations have mature ticketing systems in place, they still...
Every day, contact centers capture thousands of conversations between customers and agents. These calls contain some of the most valuable—and most honest—signals a business can receive: why customers are frustrated, where friction lives, what they tried before picking up the...
The hidden cost of full Salesforce extracts If you’ve ever tried to extract and keep Salesforce data fresh in an analytics platform, you already know the challenge. Salesforce data changes constantly, business teams expect frequently updated dashboards, and engineers are...
At CGI, our teams explored how synthetic data generation can help overcome this challenge using Databricks, the unified platform for data, analytics and AI. What began as a technical exploration evolved into a practical, repeatable approach that organizations can apply...
CGI, one of the largest independent IT and business consulting services firms in the world, today announced a new global go-to-market alliance with OpenAI to help clients deploy advanced AI capabilities securely, responsibly, and at enterprise scale to drive measurable...