Manish Joshi is a Director, Consulting Expert at CGI with more than a decade of experience helping clients solve business problems with custom technology solutions across the banking and utilities sectors. He has led platform modernization efforts for customer service call centers, transforming legacy systems into modern, scalable platforms that enhance customer experience and operational efficiency.
Manish leads the Systems Integration and AI-enabled Application practice area of the Atlanta AI Exchange (AIX) within CGI's US South Business Unit and also partners with utility clients to bring AI into their operations to elevate customer experience and drive smarter outcomes. Deeply committed to his clients' success, Manish combines technical depth with a thoughtful, hands-on approach to delivering solutions that create lasting value.
