Montréal, Quebec, June 9, 2002

Entigo™ Corporation, a pioneer and industry leader in B2B sell and service-side eBusiness solutions, has named CGI (TSX: GIB.A; NYSE: GIB), North America’s fourth largest independent information technology services firm, as an Entigo Edge Partner. Through the strategic partnership, the firms will work together to meet global client demand for comprehensive eBusiness solutions and “best practice” systems integration services. 

CGI’s Premier status enables the firm to recommend, implement, customize, and outsource Entigo Catalog™, Entigo Order™, and Entigo Warranty™ as part of a total eBusiness solution. The solution supports the management and leverage of critical channel partner relationships by automating marketing, selling, and servicing business processes. Entigo will tap CGI for its Value Chain Acceleration Methodology for eBusiness strategy and integration services, integrating enterprise-level order and warranty management initiatives with back-office ERP, SCM, and CRM systems. CGI’s capabilities for real-time, on-schedule implementations in a cost-effective and efficient manner can reduce both cost and risk.

Entigo and CGI’s joint marketing and sales activities are focused on meeting the growing demand for real-time warranty management applications as well as B2B sell-side eBusiness opportunities in the automotive, aerospace, heavy/industrial equipment, and high-technology industries. CGI consultants have completed in-depth training on the Entigo Reality suite of eBusiness software, and are now Edge Premier certified to integrate the Entigo product line with CGI's deployment solutions.
CGI’s proven Value Chain Acceleration Methodology incorporates the firm’s collective supply chain expertise and product knowledge with industry best practices, complying with the two most significant standards for supply chain management processes: the Supply-Chain Council’s Supply-Chain Operations Reference model (SCOR) and the methods of the Voluntary Industry Commerce Standards for Collaborative Planning, Forecasting, and Replenishment (CPFR).

Entigo’s channel management applications are employed today by a growing list of world-class manufacturers that includes Honeywell Aerospace, Ford Motor Company, and GE Lighting. Entigo Warranty, the world’s first and only B2B Web-based claims management system, enables manufacturers to save millions through the intelligent administration of product warranty programs and claims and comprehensive supplier recovery.

Jay Clark, Senor VP, CGI, says, “The relationship with Entigo is an important part of our strategy to bring multiple solutions to the marketplace in manufacturing, retail, and distribution and to leverage the savings and quality benefits of our global delivery model. We are excited to be going forward with Entigo. Warranty service and related analysis are critical costly issues. We see great potential for our work together helping clients automate and master complex processes such as warranty management and claims processing. An added benefit is the capability to provide performance visibility within these processes to help organizations identify potential risks associated with product returns and claims.”

“Automating the warranty process can improve product quality, protect the company’s brand image, improve customer satisfaction, and improve profitability,” explains Mark Demers, VP of marketing and business development at Entigo. “Manufacturers are increasingly putting a spotlight on warranty management, but to take the leap from doing nothing or staying with lethargic mainframe-based systems, manufacturers are demanding a solid return on investment. You can't promise a quick return unless you can quickly implement a solution that fits the client’s needs, and you can't implement quickly without the right implementation partner. CGI knows manufacturing and is an expert in delivering end-to-end IT services and business solutions. Its record of success speaks for itself, and we are proud to be aligned with a world-class company like CGI.”

About Entigo Corporation
Entigo™ is a pioneer and an industry leader in Channel Management solutions making it faster, easier and more cost-effective for manufacturers to market, sell and service their products through channel partners to customers on the Web. Entigo Reality™, an award-winning, comprehensive suite of B2B sell and service-side eBusiness products, delivers real ROI through reduced costs, increased sales, greater customer satisfaction and brand loyalty. Entigo Reality features a modular set of applications enabling manufacturers to easily adapt to fast-changing market needs and business processes in real time. Entigo Warranty™, the world’s first and only B2B Web-based claims management system, enables manufacturers to save millions through the intelligent administration of product warranty programs and claims and comprehensive supplier recovery. Entigo customers and partners include ArvinMeritor, BEA Systems, Carrier Corporation, Ford Motor Company, GE Lighting Europe, General Motors Corporation, Honeywell Aerospace, IBM Corporation, Michelin North America, and SAS Institute. Visit Entigo at

About CGI
Founded in 1976, CGI is the fourth largest independent information technology services firm in North America, based on its headcount of 13,700 professionals. CGI’s annualized revenue run-rate totals $1.3 billion. CGI’s order backlog currently totals $6.7 billion. CGI provides end-to-end IT services and business solutions to more than 3,000 clients worldwide from more than 60 offices. CGI’s shares are listed on the TSX (GIB.A) and the NYSE (GIB). They are included in the TSX 100 Composite Index as well as the S&P/TSX Canadian Information Technology and Canadian MidCap Indices. Website:

– 30 –

For more information, please contact:
Suzanne Porter-Kuchay
Entigo Corporation

Susan Wright
713.868.5537 X 1103

Entigo, Entigo Reality, Entigo Catalog, Entigo Order, Entigo Warranty and Entigo Reality Builder are trademarks of Entigo Corporation. All other trademarks contained herein are the property of their respective owners.