Note: the agenda is subject to change.

 
    SUNDAY, NOVEMBER 5, 2017
1:30 PM 9:00 PM Conference Registration
6:00 PM 9:00 PM SHOWCASE & WELCOME RECEPTION
    MONDAY, NOVEMBER 6, 2017
7:00 AM 8:30 AM BREAKFAST AT 7:00 AM / SHOWCASE OPENS AT 7:30 AM
8:30 AM 9:00 AM Opening Remarks
9:00 AM 10:00 AM Keynote "Off Balance On Purpose"
10:00 AM 10:20 AM BREAK
10:20 AM 11:20 AM Dan Thurmon Keynote Workshop Digital Transformation: Demystify. Embrace. Grow. Chat with an Expert - Compliance and Regulation
11:20 AM 12:35 PM LUNCH
12:35 PM 1:35 PM General Session
1:35 PM 1:55 PM BREAK
1:55 PM 2:55 PM Innovative and Future Capabilities in Application Managed Services Strata 5.1… Armed and Operational Chat with an Expert - Gold Sponsors
2:55 PM 3:25 PM SHOWCASE BREAK
3:25 PM 4:25 PM CACS 9.3… Making Dreams Come True Originations Peer Group Chat with an Expert - CGI Insight
4:25 PM 4:45 PM BREAK
4:45 PM 5:00 PM End of day touchpoint
5:30 PM 9:30 PM MONDAY NIGHT FOOTBALL DINNER
    TUESDAY, NOVEMBER 7, 2017
7:00 AM 8:00 AM BREAKFAST AT 7:00 AM / SHOWCASE OPENS AT 7:30 AM
8:00 AM 8:15 AM Morning Cup with Joe
8:15 AM 8:20 AM BREAK
8:20 AM 9:20 AM Paradigm Shift in Agent Experience  Chat with an Expert - Perspectives on Security/PCI
9:20 AM 9:30 AM BREAK
9:30 AM 10:30 AM Transforming Customer Connections Deposit Collections & Recovery – A Closer Look Chat with an Expert - CGI Digital BPS - Contact Center and Collections
10:30 AM 10:40 AM BREAK
10:40 AM 11:40 AM Demystifying Agile: 4 Myths & 2 Truths The Winning Playbook for the Credit World Cup: Gateway360 and Collections360, The Unbeatable Team Chat with an Expert -  Fast Track Benefits Assessment
11:40 AM 11:45 AM BREAK
11:45 AM 12:00 PM End of day touchpoint
12:00 PM 12:05 PM BOX LUNCHES
12:05 PM 4:45 PM RECREATION
    WEDNESDAY, NOVEMBER 8, 2017
7:00 AM 8:15 AM BREAKFAST AT 7:00 AM / SHOWCASE OPENS AT 7:30 AM
8:15 AM 8:30 AM Morning Cup with Joe
8:30 AM 8:35 AM TRANSITION
8:35 AM 9:35 AM Chat with an Expert - Compliance and Regulation Making the Right Decision at the Right Time for the Right Customer
9:35 AM 9:55 AM BREAK
9:55 AM 10:55 AM CGI Gateway360:
The go-to delivery service for Credit Decisioning		 Chat with an Expert - CGI  Notify
10:55 AM 11:15 AM BREAK
11:15 AM 11:45 AM Quiz Show
11:45 AM 12:00 PM Closing remarks

*Subject to change