Fairfax, Virginia, October 15, 2007 - CGI Group Inc. (TSX: GIB.A; NYSE: GIB), today announced the release of Tapestry® 7.1, with new major features in its modular rating, billing, and order management solution.
“With the rapid adoption of next generation services, traditional and new communication service providers have experienced an exponential increase in order fulfillment complexity. Current offerings, many consisting of both in-house and partner-provided components, result in an order fulfillment function that is overwhelmed by unpredictable order modifications. This negatively impacts the customer experience while increasing the cost of order fulfillment”, said Rene Sotola, Vice-President, CGI.
“The newest release of Tapestry is the leap forward in order management capabilities communication service providers urgently need” added Rene Sotola. “Tapestry leverages its rules-based business logic engine to intelligently react to the numerous, highly complex cross order activities and modifications by automatically rolling back and reevaluating impacted order orchestration activities.”
Tapestry 7.1 introduces the following advanced features designed to handle the next generation of convergent products and services:
- Intelligent rollback – Tapestry’s Service Manager detects order and cross-order changes. Upon detection. it determines the impacted portion of the order(s) and automatically rolls back, reevaluates and optimizes the impacted order management activities, reducing order-to-cash and enhancing the customer experience.
- Enhanced looping – New instances of the order management activities are automatically created for each cycle of the loop, increasing traceability and cost optimization.
- New and improved orchestration definition – Tapestry now supports SME-driven fully graphical orchestration design as well as the full lifecycle of orchestration definition from business logic creation through deployment. This function includes the ability to easily export business logic to multiple test and production environments, decreasing time to market.
- Enhanced interoperability – Tapestry 7.1 extends support to HTTP, HTTPS, FTP, SFTP and Web Services with extensibility for future connectivity, reducing deployment costs to both legacy and modern Web Services and SOA environments.
- Enhanced Dashboards, reporting and metrics – Preconfigured customizable reports and dashboards support the common order management orchestration activities, providing business intelligence to the root causes of order fallout as well as the real-time status of orders.
About Tapestry
Tapestry is a state-of-the-art rating, billing, and order management solution suite to support convergent solutions and enterprise order management. Installed and proven in Europe and North America, Tapestry meets the evolving demands of a dynamic communications market. For more information on Tapestry, please visit www.cgi.com/tapestry.
About CGI
Founded in 1976, CGI Group Inc. is one of the largest independent information technology and business process services firms in the world. CGI and its affiliated companies employ approximately 25,500 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in North America, Europe and India. CGI's annual revenue run rate stands at $3.7 billion (US$3.5 billion) and at June 30th, 2007, CGI's order backlog was $12.4 billion (US$11.6 billion). CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com.
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For more information:
Business Development
Mike Monark
Director, Tapestry Marketing
303-215-3699
mike.monark@cgi.com
Media Relations
Linda Odorisio
Vice-President, US Communications
703-227-6161
linda.odorisio@cgi.com
