CGI blogs

What does it mean to extend the bank? Traditionally, banks have manufactured, distributed and managed all of their own products and...

Many believe that digitalizing the bank is all about transforming the customer journey and experience. Others think it involves primarily...

Instead of inanimate objects, utilities view their assets as “customers” with needs, a sense of urgency and an important role to play in...

Modernization affects all aspects of a bank, not just the bank’s IT management and spend. It changes a bank’s organization, customer...

This blog shares key takeaways for financial institutions from sessions at CBA LIVE held March 12-14, 2018.

Taking measures to protect employees from workplace accidents seems like an obvious need today, but that was not always the case. Less...

The global march toward real-time payments continues to accelerate. While banks prepare to make this a reality for their customers, one...

True digital transformation is taking place across the industry. However, our research suggests that, while banks are transforming, there...