CGI has been selected as a “Leader” for the 2022 Global Outsourcing 100® (GO100) list managed by the International Association of Outsourcing Professionals (IAOP®). As a result of this year’s recognition, we now have achieved “Sustained Excellence” status for ranking in the GO100 list for more than 15 consecutive years.
"A big thank you and congratulations to the companies named to The 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill.
"Your tenacity, grit and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.”
Our consistent IAOP recognition demonstrates our ongoing commitment to delivering excellence and continuous improvement across all of our client engagements. In addition to ranking as a Leader and achieving Sustained Excellence status on this year’s GO100, we also received recognition within the following categories:
Hamill acknowledges, “The last two years have emerged as the most challenging in recent history, with the entire world struggling to overcome the health and economic challenges posed by the COVID-19 pandemic. Every organization in every industry has felt the impact. That’s why we are especially proud of the providers and advisors named in The 2022 Global Outsourcing 100®, who have demonstrated top quality and performance excellence during unprecedented times.”
What is IAOP?
IAOP is a global association that annually produces research to help companies with their outsourcing decisions. By bringing together customers, providers, and advisors in a collaborative, knowledge-based environment, IAOP promotes professional and organizational development, recognition, certification, and excellence with the goal of improving business service models and outcomes. CGI has been a member of IAOP since 2011.
What is the GO100?
The GO100 is an essential resource for companies seeking new and expanded relationships with the best service providers in the industry. For the past 16 years, IAOP has published an annual listing of the world's best outsourcing service providers. The list includes 100 of the top industry leaders and rising stars, as well as providers and advisors. An optional section recognizes exceptional collaboration, innovation and outcomes in strategic partnerships.
How does the IAOP evaluate companies?
To produce a definitive guide for companies, the IAOP evaluation process mirrors the typical request-for-proposal (RFP) process, with a focus on five areas:
- Size and growth: measured by revenue, employees, and global presence
- Customer references: the value a company delivers to its top customers
- Awards and certifications: industry recognition, along with relevant organizational and individual professional certifications
- Innovation programs: specific programs and resulting outcomes that produce new forms of value for customers
- Corporate social responsibility (CSR): corporate programs and outcomes that address such topics as community involvement and development, labor practices, human rights, fair operating practices, environmental impacts, consumer issues, and organizational governance
At CGI, we’re honored to be recognized by the IAOP as one of the top service providers in the world. To learn more about our recent awards and recognition, visit CGI.com.