2026-08-11 Innovation in state and local government has never been about technology for technology’s sake. At its best, innovation helps agencies strengthen accountability, improve public service and operate with greater resilience as regulations, risks and citizen expectations evolve. From transaction processing...
2026-07-22 In the public sector, AI governance isn’t tested when things go right; it’s tested when an AI-assisted decision is questioned. That challenge might come from an auditor, a legislator, a legal review, a public records request or a resident seeking...
2026-05-08 Unlike commercial organizations, governments cannot afford to treat AI as a “move fast and fix it later” technology. Public-sector leaders are accountable for decisions that directly affect citizens, including benefits and payroll, procurement and public safety. In government, trust matters...
2025-09-16 In June 2025, CGI partnered with NASACT to survey challenges and opportunities in state government finance. The top three hurdles identified for ERP modernization were workforce shortages and hiring challenges, technical debt, and resistance to change. Let’s take a closer...
2025-02-26 Governments face unique operational challenges that commercial enterprises simply don’t. From regulatory requirements and complex budgeting processes to the need for transparency and public accountability, state and local agencies require systems designed specifically for their mission-critical functions. Yet, too often...
2025-01-14 Managing human resources (HR) in the public sector can feel like navigating a large ship through a narrow canal. Private companies have an ocean of options for creating, managing and executing employee policies. Governments, on the other hand, must navigate...
2024-09-19 Today’s state leaders seek opportunities to safely leverage new technology, combat cyberattacks and comply with new governing rules and regulations. This was evident at the National Association of State Auditors, Comptrollers, and Treasurers (NASACT) annual conference, where finance leaders met...
2024-09-18 Planning for and embarking on a digital transformation effort, especially one as large as an enterprise resource planning (ERP) project, can feel overwhelming. During these projects, government leaders oversee limited budgets, carefully manage governance, and deal with the real impacts...
2024-04-25 Like your favorite mystery novel, following the twists and turns of artificial intelligence (AI) can prove elusive. How can state and local government organizations distill AI concepts into actionable solutions in this landscape of continuous growth, with new solutions coming...