After undergoing a period of rapid growth due to several mergers and acquisitions, the Legal Department of a multi-national pharmaceutical company was challenged with finding information across disparate systems, as well as with manual processes used across both geographic and functional areas. The company sought to harmonize Enterprise Legal Management (ELM) business processes, workflows and systems to create an environment that is more efficient, manageable, compliant and capable of providing the highest possible value to the business.

To achieve these objectives, CGI would define a Future State architecture for the entire ELM ecosystem, including capabilities, functionalities and a short list of vendors that would best suit the needs of the organization. CGI was also asked to provide a short-term, mid-term and long-term roadmap outlining program strategies and initiatives, task details, resource requirements (internal and external), and associated high-level program costs.

The Future State solution for this multi-region, multi-program ELM included critical functionality, business processes, relevant data, content and information to drive efficiencies, ensure compliance and optimize the IT environment. A Critical Success Factors/Risk Mitigation Plan was designed to meet current and future challenges.