For insurance enterprises, adopting new technology impacts front- and back-end users. As with any change, challenges often arise as your workforce and customers become accustomed to new ways of working...
After awarding grants, agencies need to analyze performance data to ensure that the funds lead to the desired program outcomes. They continue to face a largely unsolved, post-award phase challenge...
I recently read a blog by a colleague called Meet the new PMO. In it, he talks about the different types of Program or Project Management Offices (PMOs) that have...
I remember having a conversation with a group of peers at the National Retail Federation’s annual conference early in the 2000s. The dot-com bubble had recently burst, and someone in...
Black swan events such as the COVID-19 pandemic leave business with little time to think. Actions must come fast. Products and services must continue to meet customer demand in an...
Not too long ago while attending a tech conference in Las Vegas, I struck up a conversation with my tablemate who said he worked in the financial services industry as...
I live in Pittsburgh – known for our bridges and three rivers, voted the next-best city for startups, and host to one of CGI’s Innovation Centers. It’s also the birthplace...
In my previous blog post, I explored ways successful organizations approach digital transformation. While I touched on the user experience as a key area of focus, I didn’t get a...
Developing successful Industry 4.0 solutions requires a structured, holistic approach that focuses on increasing business value and reducing business risks.
Being a good leader is hard; being a bad leader is expensive. The more organizations look to agile and lean practices to help them accelerate value delivery, the more they...
