By optimizing the applications that power your business, we help you stay ready for what's next.

Applications are only as valuable as the way they're managed. Rising costs, evolving security demands and changing business priorities require an approach to application management that goes beyond system maintenance. Your applications should continuously evolve to improve performance, enable business agility and create lasting value.

At CGI, application management is built on long-term partnerships. By combining application expertise, industry knowledge and AI-powered capabilities, we assess application portfolios, develop technology roadmaps and support ongoing enhancements. From strategic planning to day-to-day optimization, we help you maximize existing investments and achieve measurable business outcomes.

Our end-to-end application management approach

Application portfolio management

Understanding where your applications are today is the first step toward improving where they're going. Through application portfolio assessments, technology roadmaps and enterprise architecture guidance, we deliver actionable insights to optimize applications, reduce complexity and align investments with business goals.

Application maintenance services

We manage the day-to-day operation of your applications so your teams can focus on the business. We proactively monitor applications while managing incidents, changes and releases. We also strengthen security, business continuity and disaster recovery to help ensure reliable application performance.

Application modernization

As your business evolves, your applications should evolve with it. From application enhancements and integrations to modernization initiatives and application development, we implement changes that help applications adapt to new business needs, improve performance and deliver greater value over time.

Application governance

Application management should provide more than operational support—it should provide insight into performance and opportunities for improvement. Through performance reporting, governance, financial oversight and third-party management, we provide the transparency needed to measure results and improve service delivery.

40+

years in application management

60,000

applications professionals

global delivery centers

Why clients choose CGI to manage their applications

Long-term, strategic partnerships: We build lasting relationships that evolve alongside your business. From long-term technology planning to annual application roadmaps, we help your application management strategy adapt to evolving business priorities to drive future growth.
Industry-specific expertise: Every industry has unique operational, regulatory and technological requirements. From customer-facing digital platforms to complex back-office systems, we tailor our application management approach to meet your operational priorities and business objectives.
Global delivery. Local confidence: Our local teams work closely with clients, backed by our global delivery network, to provide responsive support, specialized expertise and the scalability to meet evolving business needs—all while maintaining U.S. security, compliance and data residency requirements.
AI-powered technology: Our approach to AI goes beyond automation. By combining GenAI, agentic AI and CGI DigiOps, we help organizations identify issues sooner, streamline operations and make more informed decisions.
Proven delivery approach: Our application management approach combines people, proven processes and AI-powered technologies through CGI DigiOps to deliver consistent, high-quality service. Supported by our Application Services Optimization Program (ASOP), we help organizations improve operational efficiency, cut costs, and strengthen application performance.
Application management excellence: Application management should provide more than operational support—it should provide visibility into performance and opportunities for improvement. That's why we prioritize ITIL-based best practices to deliver consistent service, maintain accountability and give clients the transparency they need to make informed decisions.
Alliances: Our partnerships with leading technology providers help us deliver more than integrated solutions—they help us create connected technology ecosystems that are secure, compliant and aligned with your business strategy. Working with providers such as Microsoft, AWS, Google Cloud, ServiceNow and OpenAI, we bring proven platforms and emerging technologies together to support long-term business goals.

Ready to optimize your applications?

Connect with our team to discuss your application management priorities and how we can support your business.

CGI's application management experts

Steven Lacroix

Vice-President, Consulting Services, U.S. Operations

As an IT professional with more than 20 years of experience in leading and managing all aspects, groups and silos in the software delivery life cycle, Steve has seen the impact of digital transformation up close where success factors have ...

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Stewart Parins

Director, Consulting Expert

Stewart Parins is a Director with CGI and has over 22 years of extensive experience managing, analyzing, designing, testing, and implementing large-scale applications using standard systems development life cycle methodologies. In his current role as a lead business analyst for ...

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Application management

Applications that perform. Performance that scales

By optimizing the applications that power your business, we help you stay ready for what's next.

Our end-to-end application management approach

Application portfolio management

Application maintenance services

Application modernization

Application governance

Why clients choose CGI to manage their applications

Ready to optimize your applications?

Insights you can act on

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People + AI

Solving complex efficiency challenges in subsidized housing service delivery

CGI partners with Barclays to integrate multi-bank trade finance platform

Vendor consolidation

Careers

By optimizing the applications that power your business, we help you stay ready for what's next.

Our end-to-end application management approach

Application portfolio management

Application maintenance services

Application modernization

Application governance

Why clients choose CGI to manage their applications

Ready to optimize your applications?

CGI's application management experts

Steven Lacroix

Stewart Parins

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