Global capability centers: Building a model that fits the bank
2026-06-09 Discover insights on building, governing, and scaling GCCs in banking that deliver measurable outcomes.
The missing layer in transaction banking: where AI creates real operational value
2026-05-26 Our banking expert Amol Aloni explores how AI serves as a critical missing layer in transaction banking operations by improving efficiency, reducing errors, and enabling human oversight within existing automation stacks.
The science fair is over: Building what’s next in banking
2026-04-03 Leading banks are moving beyond AI experiments to scale strategy-led, responsible AI that modernises operations and delivers measurable ROI.
2026: A defining year for ISO 20022 and structured data enforcement
2026-02-24 The migration to ISO 20022 is no longer a future milestone, it is now operational reality. The more important question is no longer whether banks can send MX messages, but whether structured data has been embedded as a foundational design...
Transaction banking in 2026: Why client satisfaction no longer guarantees loyalty
2026-02-12 Transaction banking is entering a paradoxical moment. Client satisfaction has never been higher, yet client loyalty has never been weaker. Further, transaction banks are shifting from growth-driven partnerships to risk-driven diversification.
The impending payments compliance avalanche
2026-01-28 Discover insights on turning payments compliance into a strategic opportunity in this CGI blog.
2026 predictions for banking: Real time, intelligent and human-centric
2026-01-05 As banks plan for 2026, conversations on the trends expected to shape the industry abound. At Sibos 2025 in Frankfurt, Germany, global banking leaders aligned around a common vision; the bank of the near future will be intelligent, interconnected, and...
AI’s impact on banking, part 3: How banks can future proof their infrastructure
2025-11-03 Learn how AI is helping banks to become more resilient by protecting critical infrastructure.
AI’s impact on banking, part 2: Using AI to drive personalisation
2025-09-23 In this CGI blog, learn how banks can use AI to drive more personalised services, offers, and interactions.