Banking and Financial Markets

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Amol Aloni
Amol Aloni

The missing layer in transaction banking: where AI creates real operational value

2026-05-26 Our banking expert Amol Aloni explores how AI serves as a critical missing layer in transaction banking operations by improving efficiency, reducing errors, and enabling human oversight within existing automation stacks.

Andy Schmidt
Andy Schmidt

The science fair is over: Building what’s next in banking

2026-04-03 Leading banks are moving beyond AI experiments to scale strategy-led, responsible AI that modernises operations and delivers measurable ROI.

Neil Cannon
Neil Cannon

2026: A defining year for ISO 20022 and structured data enforcement

2026-02-24 The migration to ISO 20022 is no longer a future milestone, it is now operational reality. The more important question is no longer whether banks can send MX messages, but whether structured data has been embedded as a foundational design...

Andy Schmidt
Andy Schmidt

Transaction banking in 2026: Why client satisfaction no longer guarantees loyalty

2026-02-12 Transaction banking is entering a paradoxical moment. Client satisfaction has never been higher, yet client loyalty has never been weaker. Further, transaction banks are shifting from growth-driven partnerships to risk-driven diversification.

Ainsley
Ainsley Ward

The impending payments compliance avalanche

2026-01-28 Discover insights on turning payments compliance into a strategic opportunity in this CGI blog.

Andy Schmidt
Andy Schmidt

2026 predictions for banking: Real time, intelligent and human-centric

2026-01-05 As banks plan for 2026, conversations on the trends expected to shape the industry abound. At Sibos 2025 in Frankfurt, Germany, global banking leaders aligned around a common vision; the bank of the near future will be intelligent, interconnected, and...

Andy Schmidt
Andy Schmidt

AI’s impact on banking, part 3: How banks can future proof their infrastructure

2025-11-03 Learn how AI is helping banks to become more resilient by protecting critical infrastructure.

Andy Schmidt
Andy Schmidt

AI’s impact on banking, part 2: Using AI to drive personalisation

2025-09-23 In this CGI blog, learn how banks can use AI to drive more personalised services, offers, and interactions.

Phil Skinner
Philip Skinner

ISO 20022: It’s time to stop focusing on the tracks and look at the train

2025-08-22 More banks are shifting their focus from the “rails” supporting ISO 20022 adoption to the “trains” riding on those rails, i.e., new ISO 20022-enabled services.