Airlines operate in highly dynamic environments where timely and accurate information is critical to safe and efficient flight operations. Across the aviation ecosystem, large volumes of mission-critical data are continuously generated and shared to support safety, compliance and coordination. While...
For many infrastructure and operations teams, incident management remains a reactive process. Tickets are reviewed, prioritized and resolved one at a time, often under pressure and with limited context. While most organizations have mature ticketing systems in place, they still...
Every day, contact centers capture thousands of conversations between customers and agents. These calls contain some of the most valuable—and most honest—signals a business can receive: why customers are frustrated, where friction lives, what they tried before picking up the...
AI in manufacturing: Building resilience for a disruptive world
May 6, 2026 Manufacturing leaders are starting to design operations that can handle disruption from the outset. The priority is shifting toward resilient operations that can absorb shocks, support growth aligned with ESG goals and respond faster to changes in demand. Increasingly, AI...
May 4, 2026 CGI, one of the largest independent IT and business consulting services firms in the world, today announced it has achieved the Microsoft Copilot specialization in Modern Work within the Microsoft AI Cloud Partner Program. This designation underscores CGI’s expertise in...
Early AI adoption in the insurance industry focused on efficiency, automation and cost reduction. But as AI becomes more deeply embedded in decision-making, from claims processing to customer engagement, the conversation is shifting. Speed alone is no longer the differentiator...
CGI, one of the largest independent IT and business consulting services firms in the world, announced a strategic partnership with Cleura to expand its sovereign cloud offering in the Nordics.