ALD Automotive: CGI’s Globalis application

ALD Automotive specializes in the financing and
management of automobile fleets. It offers its customer a variety of products,
such as long-term leasing, financial leasing, leasing with option to buy, and
fleet management. Wholly owned by Société Générale, ALD Automotive manages a
fleet of 107,000 vehicles in France, making it the third largest in this
market. It also ranks among the top four European leasers, with a fleet of
330,000 vehicles.

The Challenge
As a response to an internal request by the insurance
department to improve the company’s existing claims management system, ALD
Automotive partnered with CGI to provide a long-term solution to its claims
management needs. The new application had to be upgradeable, integrated into
the existing environment (AS400 with DB2 database), and would not necessitate a
dramatic or expensive change to the company’s IT system. Finally, the new
application needed to be more user-friendly and configurable than applications
generally used under AS400.

How CGI Helped
ALD Automotive selected an application developed by
CGI and based on the existing Globalis program. CGI began with an analysis of
ALD’s claims management needs, and then used the EDIFICE methodology to guide
the project. This method, combined with the Globalis application, saved the
project team considerable time.

The Results
CGI’s Globalis solution was developed and fully integrated
into ALD’s system within six months, just in time for the signing of a large
fleet management contract and an increase in claims management activities.
Additional benefits include:

  • Quick and efficient training of claims
    management staff
  • Corrective and evolutionary maintenance of
    contracts
  • Quick correction of irregularities

The bottom line: CGI’s Globalis solution provides ALD
Automotive with a user-friendly, open tool that allows for the efficient
management of insurance claims.

 

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