Improved customer collections and delinquency management
Every month a small portion of your loan portfolio may become delinquent without your knowledge. Collection activities are often costly and time consuming, negatively impacting your business performance and bottom line. CGI’s HORIZON™ Delinquency Management is an integrated collections management tool designed to improve the management of delinquent accounts, efficiently and cost-effectively.
- Automated identification of delinquent loans, lines of credit, mortgages and overdrawn demand accounts
- Follow-up activity tracking
- Email notifications, reminders and escalations to staff
- Action lists
- Identification of overdrawn lines of credit and lines of credit with expired agreements.
To learn more, contact us.