Toronto, Ontario, October 21, 2004

Insurance Search Bureau of Canada (ISB) and CGI Group Inc. (CGI) announce an agreement to distribute accident and occurrence police reports reciprocally. This initiative will create a North America wide network for the retrieval of police reports for the Property and Casualty (P&C) insurance claims industry.

Joint access to CGI's Police Reporting On-line System (PROS) network and the ISB North America police report retrieval network will allow claims professionals to order police reports from virtually any police department in Canada, the USA and around the world. The reports can be ordered from either CGI or ISB on as-needed basis with an overall reduction in report delivery turnaround times.

"Obtaining police reports in a timely and cost effective manner is a critical part of the claim handling process. The CGI / ISB partnership provides the P&C claim industry with a solution to problems being experienced when attempting to obtain police reports today." said Wayne Beck, Vice President of Insurance Solutions at CGI.

Our collaboration will translate directly into higher levels of customer service for our clients" added Michael Damm, President of ISB. "The elimination of duplicate police report delivery systems ensures users of quicker delivery along with increased geographic coverage."

The agreement provides immediate benefit to the clients of both organizations, and opens the door to ISB and CGI working together to expand the automation of police report requests and delivery, providing a solution to a major P&C industry challenge.

About ISB
Insurance Search Bureau of Canada is Canada's largest supplier of source documents and retrieval services to the Property and Casualty claim industry. ISB specializes in providing a single source for the information and documentation required during the claim handling process. ISB is recognized for having extensive in-house experience and expertise in claim handling practices, claim workflow processes, and claim information. ISB is a privately held Canadian company. For more information call 905-875-0556 or visit

About CGI
Founded in 1976, CGI is among the largest independent information technology and business process services firms in North America. CGI and its affiliated companies employ approximately 25,000 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in India and Canada. CGI's annualized revenue run rate is currently CDN$3.8 billion (US$2.8 billion) and at September 30, 2004, CGI's order backlog was CDN$13 billion (US$9.4 billion). CGI's shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website:

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For more information contact:

Michael Damm
(905) 875-0556

Yvonne Gibson
Director, Corporate Communications