Dr. Rahul Ghodke is a Director in CGI’s India Business Unit where he heads innovation projects in digital transformation, user experience, new product development, technology prototyping and complex software development. He has vast experience in developing and managing software-as-a-service-based enterprise service management/IT service management tooling solutions.
From this author
May 2, 2017 Enterprises and governments are striving to become “digital” to revolutionize the customer and citizen experience and improve service delivery, operational efficiency and business outcomes. A foundational requirement to supporting such transformation is having a modern, agile IT infrastructure—a ...Digital Transformation