Many organizations have handled change as a one-off project requiring specialized capabilities, such as change management. Today, however, constant disruption requires enterprises to become agile in responding to change quickly and as a normal part of business, and to become agile, enterprises have to rethink how they work.

Their structure, governance, systems and processes need to evolve. Eighty-three percent of executives interviewed as part of the 2019 CGI Client Global Insights say "cultural change and change management" is the top challenge to digital transformation.


Executives indicate the top actions they are taking to address cultural change are training and learning programs; acquiring, building and etaining the right talent and culture; and building new/digital organizations.

When organizations move from a focus on stability and control to a focus on innovation and agility, change is no longer a threat but an exciting opportunity. Using leading organizational design principles and a thorough methodology, CGI works with clients to build agile organizations that enable change to become business as usual.