A July 2004 Yankee Group report states that newly merged CGI-AMS now offers a "dynamic blend of consulting professionals and software expertise" in the telecommunications space, with special attention paid to Tapestry®, a modular solution for convergent rating, billing, and enterprise order management.
This report comes on the heels of CGI-AMS' July 7 release of Tapestry 5.2 and its expanded customer self-care and revenue assurance capabilities. Tapestry addresses the diverse needs of today's retail, wholesale, and government telecom service providers including VoIP and other IP-based services, allowing clients to achieve high customer satisfaction while managing costs and supporting new products and services.
"Tapestry is a proven asset to leverage. CGI has the opportunity to use Tapestry as a key point of expansion in the wireless and convergent communications market...," said Paul Hughes, Director of Billing and Payment Applications Strategies at the Yankee Group.
This industry analyst validation is good news for CGI-AMS, especially for its telecommunications practice which brings in more than a quarter of the company's total business. The Yankee Group also notes that CGI-AMS now has "scale and capability on par with leading systems integrators."
"The merger of CGI and AMS creates a powerful combination of systems integration, outsourcing, and software solutions for our Telecommunications customers," said Nazzic Turner senior vice president of CGI-AMS. "Tapestry is in the unique position of supporting the avalanche of IP services out-of-the-box. CGI-AMS will continue to expand on Tapestry's rating flexibility, positioning its usability for the myriad of products being offered by today's carriers."
Tapestry is a state-of-the-art rating, billing, and order management product suite to support convergent products and enterprise order management. Installed and proven in North America and Europe, Tapestry meets the demands of the retail, wholesale, and complex business markets. Tapestry has been IPDR certified since 2002.
Tapestry is a registered trademark of CGI-AMS and is covered by the following U.S. patents: 6,456,986, 6,415,259, 6,240,422, 6,410,098, 6,463,439 and 6,415,298.
For more information about Tapestry, please visit www.cgi.com/tapestry.
Founded in 1976, CGI is among the largest independent information technology and business process services firms in North America. CGI and its affiliated companies employ approximately 25,000 professionals. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, the United States, Europe, Asia Pacific as well as from centers of excellence in India and Canada. CGI's annualized revenue run rate is currently CDN$3.8 billion (US$2.8 billion) and at June 30, 2004, CGI's order backlog was CDN$13.2 billion (US$9.8 billion). CGI's shares are listed on the TSX (GIB.A) and the NYSE (GIB) and are included in the S&P/TSX Composite Index as well as the S&P/TSX Capped Information Technology and MidCap Indices. Website: www.cgi.com.
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CGI Media Relations