December 18, 2018 Many believe that digitalizing the bank is all about transforming the customer journey and experience. Others think it involves primarily the back office. It’s really about both, with some product ...
Liquidity management, as we know it today, will change
Johannes Sackmann
2018-05-30 The global march toward real-time payments continues to accelerate. While banks prepare to make this a reality for their customers, one important factor is often overlooked—the issue of liquidity management....
Payments in 2018: A look back and ahead
Jerry Norton
2018-05-22 True digital transformation is taking place across the industry. However, our research suggests that, while banks are transforming, there is opportunity to better align with customer expectations.
Capital markets: Top five technology trends
Jerry Norton
2018-05-16 Capital market firms always have been more mature in their use of data and technology than their retail and corporate banking cousins, and the results of the CGI Client Global...
Default management as a path to digital banking, part 2
Steve Crowell
2018-03-07 As banks continue to invest in digitalization to address fast-evolving competitive pressures, the best path forward is not always clear. Fortunately, however, for today’s financial institutions seeking the fast track...
Default management as a path to digital banking, part 1
Steve Crowell
2018-02-28 In this first blog, I cover why default management is a great place to begin a digital transformation journey, and in a follow-up blog, I’ll share key issues and challenges...