In this paper, CGI outlines a new way of looking at payments modernization, refocusing on the payment service user—typically the retail or commercial customer of a financial institution.
Protecting the bank: Key challenges and opportunities
Jan Macek
2019-01-29 This CGI blog post discusses current challenges and opportunities in protecting the bank.
Having your debt collections cake and eating it, too
Philip Skinner
2019-01-14 This CGI blog post discusses the ideal capabilities in a solution to modernize debt collections.
Having your debt collections cake and eating it, too
Philip Skinner
2019-01-14 This CGI blog post discusses the ideal capabilities in a solution to modernize debt collections.
Digitalizing the bank: Challenges, opportunities and strategies
Jerry Norton
2018-12-18 Many believe that digitalizing the bank is all about transforming the customer journey and experience. Others think it involves primarily the back office. It’s really about both, with some product...
Modernizing the bank: A look at key strategies and technologies
Jerry Norton
2018-11-16 Modernization affects all aspects of a bank, not just the bank’s IT management and spend. It changes a bank’s organization, customer interactions, culture, and products and services. Banks spend, on...
