Managed IT outsourcing services

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Sanjay Chintalapalli

Proactive monitoring in retail: Stop loss of sales and improve store operations

2026-01-07 In retail, the gap between a smooth experience and a lost customer can be as simple as a short wait in line, a price that does not ring up as expected or a payment that suddenly fails. Margins are tight...

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Kathleen Galvin

Deliver outcomes with a people-centric approach to managed services

2024-07-19 As organizations look to strengthen IT capabilities, drive innovation and improve operational efficiencies, business leaders often feel they must make a choice: either invest significantly more to build and sustain in-house expertise to keep up with technology complexity or take...

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Rekha Terway

Navigating change: Why managed services make sense for insurance carriers

2024-02-27 Insurers of all sizes looking to optimize spending or grow rapidly, managed services emerge as an appealing option to drive transformation. Learn more.

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Amar Aswatha

Deliver outcomes by simplifying your vendor strategy

2024-02-07 There are significant benefits to be gained through successful contractor consolidation. CGI’s approach provides the flexibility to calibrate the composition of your teams based on business objectives–scaling between the proximity of onshore teams and the cost-benefit of nearshore and offshore...

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U.S. State and Local Government

The secret to delivering the best citizen services and advancing your mission

2024-02-06 State and local governments face a perplexing challenge. Year after year, they are asked to deliver more value and better services to citizens; however, change is slow, and recruiting skilled talent can be an uphill battle.

Aaron Mathes
Aaron Mathes

Industry’s vital role in building strong workforces and communities

2017-10-18 Building economically strong and vibrant communities is a complex task that requires both civic and corporate leaders to join forces, with each serving as bridge builders for growth and opportunity.

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Will LaBar

Building smarter communities through public-private collaboration

2017-09-13 Lafayette, Louisiana, is a community with an economy that historically has been driven by the energy sector. In recent years, the City-Parish government (Lafayette Consolidated Government, LCG) has been working to position information technology as one of the new pillars...

Aaron Mathes
Aaron Mathes

How to diversify your IT sourcing strategy

2017-08-29 Changing market dynamics are pushing many organizations to diversify their IT sourcing portfolios to achieve the best balance of quality, risk management, value and time to market. Today’s IT buyers increasingly seek to optimize the geographic distribution of their sourcing...

Ralf Schlenker
Ralf Schlenker

Managing today’s hybrid IT environments through an effective MSI/SIAM framework

2015-12-14 Governments increasingly are adopting cloud services and transitioning to multi-provider IT delivery models to improve service levels, access specialized technologies and reduce costs.