Salesforce has become one of the most widely-deployed customer relationship management (CRM) platforms across the globe, but it is most powerful when integrated with enterprise supporting applications, delivering better insights and influencing rapid decision making. For large enterprises, multiple enterprise...
During a time of rapid response to the impacts of COVID-19, leaders implemented new ways of working. These ranged from small daily changes to expansive ones that reached across their enterprises. As the weeks and months pass, changes originally deemed...
Three organizational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19
In 2019, we conducted in-person interviews with 96 client executives in health and life sciences who cite becoming a digital organization to meet patient and customer expectations is top of mind, along with cybersecurity, optimizing operations, interoperability, health reform and...
In 2019, we conducted in-person interviews with 167 client executives in the manufacturing sector who are focusing on cybersecurity, digitization, data integration, Industry 4.0 and customer centricity.
Each year, CGI meets face-to-face with business and IT leaders to hear their views on the trends affecting their organizations. In 2018, we conducted 141 in-person interviews with manufacturing executives to learn more about their top trends and priorities.
Find out why Industry 4.0 belongs on the C-level agenda, and the challenges, benefits and ways to initiate and accelerate your Industry 4.0 journey.