2026-08-25 Paper cards, predictive dialers, digital channels, agentic AI — collections has come a long way in less than 50 years. In the mid-1980s, paper cards and pens, not computers, were still standard practice for managing debt collections. That may seem...
2026-01-19 This article was originally published on Energy Central and is republished here with permission. How do you use artificial intelligence as an energy professional? While many professionals utilize ChatGPT or Gemini for everyday tasks, such as decoding lengthy meeting minutes...
2025-09-29 This article was originally published on Energy Central and is republished here with permission. Consider this CGI’s Voice of Our Clients results indicate that 36% of the organizations have implemented or are implementing traditional AI this year. National Grid is...