2026-08-25 Paper cards, predictive dialers, digital channels, agentic AI — collections has come a long way in less than 50 years. In the mid-1980s, paper cards and pens, not computers, were still standard practice for managing debt collections. That may seem...
2026-01-19 This article was originally published on Energy Central and is republished here with permission. How do you use artificial intelligence as an energy professional? While many professionals utilize ChatGPT or Gemini for everyday tasks, such as decoding lengthy meeting minutes...
2025-09-29 Over the course of this series, we will explain how AI in energy is becoming an indispensable engine for both innovation and value at utilities. Today, we are starting with the basics. Let’s dive in to see how AI can...