Doctor looking at her tablet

Outcome-driven lab operations

Life sciences laboratories face growing pressure to deliver faster results, manage increasingly complex data, and maintain continuous regulatory compliance across global environments. Legacy, site-based support models and manual quality processes struggle to keep pace with rising regulatory expectations and cost constraints.

We modernize lab operations to accelerate outcomes and ensure compliance by streamlining workflows, strengthening data integrity, and aligning systems, processes, and quality practices. Through domain expertise, automation, analytics, and scalable managed services, we enable proactive, resilient lab operations that support faster, more confident decision-making and sustained operational efficiency.

A smarter, scalable approach to lab solutions

We view lab operations as a global program, not siloed site support. Our approach is built on:

  • Industry expertise: Decades of lab IT and validation experience
  • Compliance first: GxP-ready services with full audit trails and documentation
  • Automation and AI: Predictive maintenance, virtual agents, and shift-left support
  • Global delivery, local impact: Balanced onsite and remote model, supported by a scalable global delivery framework
  • Proven ROI: Faster resolutions, lower costs, and reinvested savings 
scientist researching in laboratory with tablet
500+
Biotech/pharmaceutical projects
completed for over 50 clients 
7/10
Global pharma companies
are active clients
200,000+
Health professionals use CGI solutions
and infrastructure
95%
Repeat engagements with
life sciences clients

Our solutions for modern labs

Quality management for life sciences

Our quality management solutions provide end-to-end visibility, automate compliance processes, and leverage AI and analytics to enhance regulatory adherence and operational efficiency. 
Core capabilities:

  • QMS redesign
  • Controlled document management
  • GxP SOP transformation
  • Quality operating models
  • Connected quality dashboards/metrics
  • GxP training and enablement
Quality and manufacturing services

Facing rising regulatory expectations and cost pressure, pharma and biotech turn to CGI for end-to-end quality operations and digital manufacturing consulting. We align processes, systems, and data to meet evolving requirements and accelerate outcomes.

Core capabilities: 

  • LIMS modernization
  • QMS strategy and roadmap
  • Quality document management
  • Enterprise platform validation 
  • Electronic lab notebooks 
  • Knowledge management
Validation services (CSV and CSA)

We deliver Computer System Validation (CSV) and Compliance Assurance (CSA) services, ensuring regulatory adherence in the life sciences sector. Our methodologies focus on risk management and quality assurance, helping clients maintain compliance and operational excellence while navigating complex regulatory landscapes.

Lab managed services

Our managed services provide scalable, cost-effective solutions to support life sciences companies in IT operations, regulatory compliance, and digital transformation, ensuring agility and long-term success.

 

 

Connect with our team

Ready to explore our laboratory IT services and solutions? Connect with our team of experts and explore how we are helping organizations move toward an innovative life sciences ecosystem.