Empowering Child Support with Artificial Intelligence
Wednesday, August 13 | 12:15 - 1:15 p.m. | Grand B
As we celebrate 50 years of the national child support program—a golden milestone representing half a century of supporting children and families—we stand at an exciting inflection point. The program has evolved from paper ledgers and hand calculations to become the third-largest program supporting children, collecting over $30B annually for more than 12.5 million children. Now, as we look toward the next 50 years, AI and modern data infrastructure promise to transform how we serve families even further.
Join us for this lunchtime session focused on navigating the shift from enforcement to empowerment. You'll discover how modern data infrastructure and strong governance create the foundation for AI to augment, not replace, your expertise as practitioners.
Learn how a well-architected data platform and clear policies ensure the high-quality, secure data that AI models need to be trustworthy partners in your daily work.
What You'll Learn:
- How to automate routine tasks like case tracking and payment processing, freeing you to focus on complex family situations that require human judgment
- Real-world examples of predictive analytics helping practitioners identify at-risk cases earlier, reduce backlogs, and deliver faster support to families
- Practical steps for building a governance framework that protects family privacy while enabling innovation
- Strategies for modernizing legacy systems to support today's diverse family structures and payment methods
- How AI can serve as your trusted assistant, helping with employment services, parenting support coordination, and case prioritization
Panelists:
David Kilgore, Director, Consulting Services, CGI
Becky Magnussen, Director, Consulting Expert, CGI
Zach Rasmussen, Director, Consulting Expert, CGI
