A child and caregiver walking down a forest path

When the path isn’t clear, we help light the way

At ISM 2026, connect with us to explore how we help health and human services agencies navigate complexity, modernize case management and improve outcomes for children and families. Visit us at booth 1017 to talk with our experts about your agency’s modernization priorities.

Find us on the exhibit floor

What's on the agenda at ISM

Session title: Fog advisory: How HHS leaders navigate through chaos

Date/time/location: Monday, September 28 | 11:40 a.m. PT | 402ABC

Speakers:

  • Patsy McCabe, CGI
  • Shelby McCulley, State of Wisconsin
  • Kim Swisher, State of Alaska
  • Marcia Hazelhorst, State of Missouri

Explore practical strategies for navigating uncertainty in child welfare, from separating signal from noise and aligning teams to building governance that turns chaos into focused action.

A lighthouse and surrounding buildings at night
Person seated in a group with hand raised

Session title: Tough questions, practical solutions

Date/time/location: Tuesday, September 29 | 11:15 a.m. PT | 401ABC

Speakers:

  • David Kilgore, CGI

  • Katie Rolfe, State of Kansas

See how agencies can use practical tools to tackle real operational challenges, from policy and security documentation to modernization planning, while keeping human judgment, privacy and compliance at the center.