Federal agencies manage diverse programs and operations on a a large scale. Enterprise finance organizations often need to balance major federal initiatives and other competing priorities with the program needs of their customers. Even with the most customer-centric approach, competing priorities can lead to a financial management system that does not provide functions required by program offices. Often organizations that are part of a larger agency or department decide the most expedient way to cope is to develop ad hoc tools and processes to fill functionality gaps. 

At one department, offices developed manual procedures over time to meet budget execution and vouchering needs. Download this case study to learn how a CGI solution enabled the department to meet all of its program office and vouchering needs with a single solution.