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When organizations move from focus on stability and control to a focus on innovation and agility, change is no longer a threat but an exciting opportunity. Using leading organizational design principles and a thorough methodology, CGI works with clients to build agile organizations that turn change into strategic advantage and growth.

Why does organizational change matter?

Effectively managing the human side of change can help you accelerate adoption, increase overall engagement and improve the benefit each and every employee realizes from a change, increasing the return on investment that your project delivers, including being on time and budget.

Digital transformation isn’t just about technology, it’s about organizational agility where culture is a key determinant of success. Building an organizational culture for a successful adoption of digital technologies requires everyone in the organization, from the C-suite to front-line employees, to be prepared to work in a more trusting, collaborative, agile and transparent way. It’s hard for an organization to undergo digital transformation if the culture is one built around functional and departmental silos, a fear of taking risks, and difficulty forming and acting on a single view of the customer.

Our change approach

CGI’s organizational change management (OCM) approach is a collaborative and structured but agile process that effectively manages the human side of change. By accelerating adoption, increasing overall engagement, and improving the benefit each and every employee realizes from a change, OCM accelerates your program’s outcomes.

Our methodology provides a roadmap of OCM related activities to plan, engage, enable, and assess the effectiveness of OCM during the life of a project. Additionally, the tools included in the methodology can complement a client’s established change management approach, if one exists, and/or the five components of Prosci’s ADKAR model. The ADKAR model highlights the milestones an individual must achieve for a change to be successful: awareness, desire, knowledge, ability and reinforcement.