Retail and consumer services

Media Centre

Three organisational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

Annually, CGI leaders around the world meet face-to-face with business and IT executives to gather their perspectives on the trends affecting their enterprises, including business and IT priorities, IT spending, budgets and investment plans. In 2020, we conducted in-person interviews...

Digital transformation is imperative to meet increasing customer expectations, leading to digital strategies and investments required for holistic transformation. Read more about the trends and priorities driving the transformation of retail organizations.