Banking and Financial Markets

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With the rise of the ‘always on’ user in the last decade comes a new trust in human-to-computer interaction. Time-to-value is the new customer experience metric.

Increase efficiency by realising the benefits of digital transformation to your advisory business.

This white paper looks at the three main components of Request to Pay (RtP): the history and context, how RtP is being implemented in Europe and in the UK and finally how this comes together as exciting business and consumer...

In this white paper, our banking experts focus on digital currencies issued by central banks referred to as Central Bank Digital Currencies (CBDC)

Three organisational capabilities industry leaders will need to help navigate the business challenges caused by COVID-19

In this paper, CGI outlines a new way of looking at payments modernisation, refocusing on the payment service user—typically the retail or commercial customer of a financial institution.

In 2020, we conducted in-person interviews with 54 client executives on the buy- and sell-sides of capital markets, who indicate a continued focus on protecting client information through cybersecurity.

As the world moves rapidly towards instant payments, CGI partnered with the Financial Services Club, a leading European network for senior financial services executives, to research key trends and issues in the adoption of instant payments.

This paper marks the beginning of an exploration into the merits of artificial intelligence-powered applications in the wholesale payments system.