AI’s impact on banking, part 2: Using AI to drive personalisation
In this CGI blog, learn how banks can use AI to drive more personalised services, offers, and interactions.
In this CGI blog, learn how banks can use AI to drive more personalised services, offers, and interactions.
More banks are shifting their focus from the “rails” supporting ISO 20022 adoption to the “trains” riding on those rails, i.e., new ISO 20022-enabled services.
In this CGI blog, learn how banks can use AI to transform customer onboarding and gain strategic advantage.
t’s important to note that AI in banking is no longer a future consideration. Rather, it’s fast becoming an operational imperative, powering automation, unlocking insights, and reshaping traditional workflows. 2025...
Discover how AI helps banks better combat trade-based money laundering in this CGI blog.
Learn how banks can generate new revenue from real-time payments by targeting small- to medium-size enterprises (SMEs).
The banking industry is rapidly adopting artificial intelligence (AI) to enhance the customer experience, increase operational efficiency, and gain a competitive edge. Chatbots powered by generative AI (GenAI) are becoming...
For those who have not come across the term, intelligent routing refers to a set of rules that banks use to dynamically direct payment transactions to the most appropriate payment...
This CGI blog explores three data must-haves in applying GenAI to payments processing—data quality, alignment and governance.
Our automotive expert explores how recent court rulings on commission disclosure are transforming the asset finance industry. Learn about enhanced transparency requirements, broker and lender duties, FCA timelines, and the...