In the omnichannel age, a compelling customer experience is the difference between success and failure. But creating emotionally resonant customer experience that turn shoppers into buyers isn’t possible without a near-perfect product experience. 

Together with Akeneo, we walk you through challenges and capabilities in how to boost e-commerce conversion and enable a seamless omnichannel. This webinar is essential if you develop offers and sales within e-commerce and stores, or have an interest in learning how to create compelling customer and product experiences.

Register to learn:

  • How to build a successful Customer experience for omnichannel commerce
  • How a Product information management system (PIM) enables Customer and Product Experience Management (PXM)
  • Get actionable data from real consumers on when product data will make or break a sale
  • Discover tips and best practices from peers in the Retail industry

Tune in to understand why product experiences and a PIM solution are vital capabilities for any successful modern retailer.


Anders Hedfalk, Vice President CGI Retail, Sweden

Anders is an experienced management and digital consultant with +20 years of experience from working with leading Retail and Consumer brands. Specifically Anders has deep expertise from developing new digital brands and business models, e-commerce, and a compelling customer and product experience. Anders is today a Vice President and spokesperson for Retail & Consumer with CGI in Sweden.

Tanguy Meriadec, Regional Sales Director, Akeneo Northern Europe/Middle East, APAC

Tanguy is an experienced I.T. professional with vast experience of delivering enterprise system implementations for leading organizations. Tanguy has both a software and integration engineering heritage, experience in project delivery with a business-oriented philosophy that consistently delivers results. He’s developed a deep understanding of the role data has to play at the heart of an organization and understands how to build effective product information strategies that deliver against the benefits whilst minimizing the disruption to the organization.
Member of the Akeneo Sales team since 2016, Tanguy has directly contributed to the launch and growth of Akeneo in areas like the UK, Benelux, Scandinavia, APAC

Bild på Anders och Tanguy talare på webinariet