Telecommunications in the U.S.

Enabling CSP transformation to new business models

The convergence of sectors and technologies has increased competition to unprecedented levels: everything is now an application and the barriers of entry have dropped. Consequently, communications service providers (CSPs) need to reinvent themselves and their business models to address changes in consumer behavior.

To support this market shift, CGI helps CSPs and media companies successfully become next-generation providers by driving down costs while enabling revenue enhancements through the rapid introduction and scaling of new service portfolios. And through our quality assurance and client satisfaction operating model, we ensure our clients’ transformation is delivered through industry-leading on-time, on-budget project delivery.

Experience and expertise

  • Provided billing, order orchestration, revenue assurance and customer care transformation services to 6 of the largest CSPs
  • Enabled clients’ transformation through on-time, on-budget project delivery, leveraging nearly four decades of telecom experience worldwide
  • Delivered Internet of Things (IoT) connectivity platforms for major IoT providers