For organizations seeking to automate the delivery of SMS (text), voice and email messages to internal or external audiences, CGI Notify is a cost-effective interactive service for sending and receiving such notifications.
CGI Notify has an intuitive interface for managing and sending alerts and messages to a customer base or workforce. Its powerful search capability makes finding contacts or groups quick and easy. Adding groups and individual members to notifications also is simple and fast.
CGI Notify records all responses automatically, including data such as whether a human or machine answered, the call duration, or what options/button a user pressed while on the call. Recipient reply messages are stored for anytime retrieval. Notification results, with message and response details, can be viewed easily.
CGI Notify may be delivered “as a service” or integrated into an organization’s own software or system and adopted quickly using CGI APIs and services.
CGI Notify Request Process
CGI Notify Response Process
Key features include: