Partnering with CGI, Conexus reaps the benefits of Ovation |
“(…) The CGI team integrated seamlessly with our team, bringing vital experience and insights while leveraging and augmenting the existing strengths of our technical staff and deep business knowledge of our employees.” Adrian Legin, Executive Vice-President, Operations and E-business, Conexus Credit Union In this ambitious undertaking, CGI and Conexus demonstrate that a true partnership means sharing the challenges as well as the rewards. With more than $1.3 billion in assets, over 80,000 members and more than 750 staff at 25 branches and services centers across Saskatchewan, Regina-based Conexus is the province's largest and Canada's ninth largest credit union. Conexus delivers innovative financial services—personal, commercial and agricultural products and consulting—to meet the changing needs of its members. The Challenge Ovation is an integrated core retail banking system that combines the latest in client-server technologies with an innovative application architecture. The system offers online transaction processing, customer relationship management (CRM) and third-party applications that together form a comprehensive banking system. CGI successfully completed the Ovation implementation and the system went live in 1998. CGI ensured system stabilization and flexibility so that Sherwood could easily introduce products and add users without incurring the usual incremental costs associated with the Credit Union Central Bank System. Other advantages for Sherwood included enhanced product development, faster time to market for products and services, better control over reporting, and universal accessibility by members. With the Ovation system in place, Sherwood was ideally positioned to go forward with its growth objectives, as witnessed by the 2003 merger of Assiniboia, Bethune, Chamberlain, Moose Jaw and Sherwood Credit Unions to form Conexus, bringing over 80,000 members together. In light of this development—and given its proven expertise with Ovation and knowledge of the existing technology environment—CGI was subsequently awarded a five-year outsourcing contract with Conexus, that would begin in 2003 with another challenging project in addition to its role of providing data center support, security, fire protection and facilities management. The Strategy Says Adrian Legin, Executive Vice-President, Operations and E-business at Conexus, “The depth of CGI's expertise and experience was invaluable in the conversion. The CGI team integrated seamlessly with our team, bringing vital experience and insights while leveraging and augmenting the existing strengths of our technical staff and deep business knowledge of our employees.” The Technology
The Results |
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