CGI Group Inc. (CGI) (TSX: GIB.A; NYSE: GIB), an information technology (IT)
outsourcing partner to retailers wanting to improve store management and systems, creates a one-of-a kind, end-to-end retail outsourcing solution.
For a given retailer, CGI can provide and manage all the hardware and software assets required to support a company's stores for a set monthly fee.
The CGI solution includes a single point-of-contact help desk for all store needs, the required store hardware and software and all life-cycle activities
required to support a store's technology assets. These activities include everything from new store rollouts to ongoing day-to-day application and
field support to technology refresh. With this solution, a retailer can potentially eliminate any up front investments in hardware or software for a new
retail location. Other benefits include accelerated standardization onto a common technology platform therefore eliminating their day-to-day store
technology support activities allowing them to provide additional focus on how technology can best enable them to achieve their strategic
Jeff Roster, principal analyst with Gartner said: "Intense competition coupled with the evolving role of the CIO have propelled the need for retailers to
take a serious look at what they are focusing their time and money on. The retail CIO of the 21st century faces the challenge of rapidly upgrading a
legacy-rich IT infrastructure while delivering enhancements to the supply chain and store systems. CIO's need to place their energy on the strategic
direction of the company while finding other solutions for non-core processes."
To stay competitive, retailers are racing to differentiate themselves based on customer service, introduce new products more quickly to the market and
streamline operations. The strategic use of information technology has become critical to their success.
Robert Barcum, vice-president National Retail Practice with CGI said: "We are committed to growing our retail practice as we see strong benefits for the
retail sector with the strategic use of IT. This new solution showcases the combination of our retail expertise, technology skills and flexible business
approach. The result is a unique, state-of-the-art solution that ensures quality, consistency and cost efficiency."
CGI's dedicated retail team possess a long track record of completing large-scale projects on time and on budget coupled with industry expertise,
commitment to quality, global delivery capabilities and flexible partnership approach minimize retailers' risks and ensure business excellence.
Strategic benefits of partnering with a leading IT player include:
- Free up management to focus on core mission;
- Free up key IT resources to focus on strategic projects;
- Reduce risk by partnering with a large, world-class IT organization;
- Facilitate merger and acquisition integration planning.
We look forward to visiting with you at booth #1945
Founded in 1976, CGI is the fifth largest independent information technology services firm in North America, based on its headcount. CGI and its
affiliated companies employ 20,000 professionals. CGI's annualized revenue run-rate is $2.1 billion and at September 30, 2003, CGI's order backlog
was $ 9.1 billion. CGI provides end-to-end IT and business process services to clients worldwide from offices in Canada, United States and Europe.
CGI's shares are listed on the TSX (GIB.A) and the NYSE (GIB).
For further information contact:
Dave Fournier or Kirsten Paragona at (978) 987-3000