Improved customer collections and delinquency management

Every month a small portion of your loan portfolio may become delinquent without your knowledge. Collection activities are often costly and time consuming, negatively impacting your business performance and bottom line. CGI’s HORIZON™ Delinquency Management is an integrated collections management tool designed to improve the management of delinquent accounts, efficiently and cost-effectively.

Features

  • Automated identification of delinquent loans, lines of credit, mortgages and overdrawn demand accounts
  • Follow-up activity tracking
  • Email notifications, reminders and escalations to staff
  • Action lists
  • Identification of overdrawn lines of credit and lines of credit with expired agreements.

To learn more, contact us