CGI blogs

The conversation about AI in insurance customer service is moving beyond cost efficiency. As AI becomes mainstream, insurers are...

Insurance pricing is evolving. Learn how insurers can connect data, actuarial expertise, analytics, AI and governance to make faster...

In an AI-enabled era, learn how insurers are using technology, trusted data, and new operating models to drive growth, resilience, and...

With new AI tools and technologies emerging faster than ever, it can be difficult to distinguish what’s truly transformative from what’s...

As insurers begin to redesign and digitalize their core processes, they face a series of strategic and operational hurdles that can...

Underwriters continue to spend an outsized amount of time hunting for critical information buried in unstructured data and fragmented...

It requires deeper thought (and some crystal ball gazing) to anticipate the wider impacts of the intersection between AI and other...

Migrating to modern systems is a business imperative, but not easily achieved. In this post, I’ll examine in more detail three strategies...