The 2018 CGI Client Global Insights reveal that utilities recognize data as the new “digital capital.” Yet, they also indicate that utilities are still in the early stages of exploiting...
For many years, one of the biggest challenges faced in tax administration was figuring out how to capture the data needed to effectively assess and collect taxes owed to the...
Ten years ago, I had three devices connected to my home Internet, used intermittently, allowing my family and me to be more efficient, flexible, informed, and entertained. Now, I have...
Banks engaged in trade finance today are entering an incredibly exciting period of digital revitalization—a true turning point in their productivity and efficiency. Technologies such as intelligent data capture, predictive...
LEaRN is a smart community initiatives that pairs Louisiana Consolidated Government with the University of Louisiana at Lafayette and CGI. LEaRN is working to deploy 300 low-cost air quality sensors...

How change management can improve decision-making

Joan Lillich Joan Lillich

2017-07-18 Behavioral science in business applications is a fascinating topic. In his book “The Undoing Project,” Michael Lewis describes behavioral economics and how even the best experts’ decision-making is not as...

Chief Data Officers: Who needs them?

Julie Richards Julie Richards

2017-04-25 As data assets grow larger and more valuable in our digital world, managing data is also becoming more complex. As a result, two of the top governance challenges facing organizations...

Optimizing healthcare value with prescriptive analytics – Part 2

Julie Richards Julie Richards

2017-02-20 Moving from “what if” to “what’s best” In my previous blog on this topic , I discussed the need to shift analytics from monitoring and reporting of what has happened,...

Strategic information management in the digital age

digital insights practice CGI’s Digital Insights Practice

2016-12-22 Corporate information management has undergone a steady evolution over the past three decades. Organizations that have been quick to embrace new strategies and tools are surviving and thriving in continuously...

Do you really know how your customers will behave?

Gordon Smith, CBE Gordon Smith, CBE

2016-05-27 As technology changes, so do customer behaviors, and so must our business processes. (I use the term customer loosely here to represent the larger set of consumers, employees, citizens and...