June 15, 2018 For many years, one of the biggest challenges faced in tax administration was figuring out ...
How change management can improve decision-making
Joan Lillich
2017-07-18 Behavioral science in business applications is a fascinating topic. In his book “The Undoing Project,” Michael Lewis describes behavioral economics and how even the best experts’ decision-making is not as...
Chief Data Officers: Who needs them?
Julie Richards
2017-04-25 As data assets grow larger and more valuable in our digital world, managing data is also becoming more complex. As a result, two of the top governance challenges facing organizations...
Optimizing healthcare value with prescriptive analytics – Part 2
Julie Richards
2017-02-20 Moving from “what if” to “what’s best” In my previous blog on this topic , I discussed the need to shift analytics from monitoring and reporting of what has happened,...
Strategic information management in the digital age
CGI’s Digital Insights Practice
2016-12-22 Corporate information management has undergone a steady evolution over the past three decades. Organizations that have been quick to embrace new strategies and tools are surviving and thriving in continuously...
Do you really know how your customers will behave?
Gordon Smith, CBE
2016-05-27 As technology changes, so do customer behaviors, and so must our business processes. (I use the term customer loosely here to represent the larger set of consumers, employees, citizens and...