Utilities

Resource center

Douglas Leal professional photo
Douglas Leal

Powering up with governance: The AI revolution in utilities

2024-02-20 The utility industry finds itself at a crossroads, wavering between the immense potential of artificial intelligence (AI) to revolutionize every aspect of energy production and distribution and the weighty concerns of regulations, data security, and ethical considerations.

Katrina Chakraborty professional photo
Katrina Chakraborty

The great multitasking mistake: how utilities can beat the distractions and provide improved customer service

2021-11-18 Several years ago, I came across a short parody video around the concept of what they called “single tasking” – the idea of only doing one thing at a time. Novel, right? Their video poked fun at the multitasking culture...

Jeff Bailey
Jeff Bailey

How utility companies are meeting the challenges of a changing digital world

2021-09-13 Let’s get straight to it. The world has changed dramatically and many companies, including utilities, are struggling to keep up. It’s more than the move to renewable resources and an increased focus on reliability and safety. Utility leaders are staring...

Dave Mayers
Dave Mayers

Transforming the grid: Four key benefits of an effective cloud strategy for utilities

2021-05-07 For many years, we have heard about the benefits of moving key enterprise applications to the cloud. The story goes: cloud providers can pass along cost savings, leveraging massive scaled infrastructure, such as servers and database storage, shared across multiple...

Utilities icon
Utilities

Balancing speed and stability to reinvent utility operations for the energy transition

2020-04-22 The COVID-19 pandemic has underscored our need for a reliable energy supply, which is something we typically take for granted. Today, utilities must respond to rapidly changing demand profiles caused by stay-at-home orders. The good news is they are well-prepared...

Dave Powers
Dave Powers

What professional sports (and avocados) can teach utilities about asset data

2018-08-30 Love him or hate him, New England Patriots quarterback Tom Brady is doing something remarkable. Last season, at 40, he became the oldest quarterback to play in a Super Bowl. One of the biggest factors he touts as the secret...

Steve Smith
Steve Smith

Is blockchain a solution for your organization? Depends on the problem

2018-05-04 This blog offers suggestions for how to cut through the noise to know if blockchain is the solution for an organization’s problem.

Dave Powers
Dave Powers

What personal health strategies can teach us about utility asset health (part 1)

2018-01-05 Studies on corporate wellness programs have shown that companies that proactively focus on improving employee health and well-being see significant benefits including a reduction in lost work days and employee healthcare costs. One of the key drivers of success for...

CGI’s Cybersecurity Practice
CGI’s Cybersecurity Practice

OT-IT convergence brings opportunities and risk

2017-06-01 Operational technology (OT) or industrial control systems (ICS) are responsible for keeping the power on and water and gas flowing to support essential services for consumers, industry and governments. As technology advances, utilities are introducing Internet connections (IT) to their...