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Collections organizations are under pressure to improve performance, control costs, strengthen compliance and respond more quickly to changing customer and business needs. Yet aging, highly customized technology can make even routine change increasingly difficult. Collections modernization creates an opportunity to...

In 2025, we have seen some notable shifts in responses to the CGI and BAFT survey on technology priorities and investments within the trade finance organizations of banks. Revenue sources, for example, are shifting more toward open account and supply...

CGI’s Changing Face of Payments is a roundtable series that brings together CGI payments experts from around the world to discuss various topics related to payments modernization.

As a payment solutions provider, CGI often must explain how we handle the migration from MT messages to ISO 200022 MX messages in high-value and cross-border payment markets. The simplest answer is that we migrate the heritage payment system to...

CGI’s experts discuss: Payment Overlay Services As part of our “Banking.Transformed.” roundtable series, this roundtable explores key topics related to payment overlay services. CGI banking experts Jerry Norton, Malcolm Thomas and Marc Bröking share their insights. Q: The base revenue...